With the TeleVet mobile app you can simply send a virtual consultation to our online veterinarian to answer any questions about your beloved one. Enjoy the benefits of Virtual Medical Care!
Simply provide a description of any issues in a consultation. You can upload pictures and videos, instant message, and talk with our online veterinarian face to face through a video conference call.
In order for us to use this format, in keeping with the laws of maintaining an active veterinarian- patient-client-relationship, we MUST have seen your pet within the year. This format SHOULD NOT be used for emergencies due to the expected response time and due to the need of being hands-on for most emergencies.
Be aware some medical conditions require face-to-face consultation in order to reach a diagnosis and subsequent course of treatment. This format will allow our online veterinarian at My Vet At Home to provide Virtual Medical Care on long-distance-treatable-medical-condition and follow ups to our patients wherever you are.
We ask for your patient during this special time while we work on your consult (1-4 Hours). During this time our online veterinarian will be accepting text, pictures, videos but not phone calls nor video calls in order to provide excellent medical care in a timely fashion.
Virtual Medical Care Fees/ Online Veterinarian Fees:
Non-Real-Veterinarian-Time-Consult (Response time ~ 1-4 h): $35 per consult per patient.
Real-Veterinarian-Time-Consult (Video/Chat/Phone Call) : $50 per 30 min consult. (Not Available)
Thank you so much,
Dr. Susset Diaz and My Vet at Home Staff.