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Frequently asked questions
We serve Miami, Miami Springs, Miami Lakes, Miami Gardens, North Miami, North Miami Beach, North Bay Village, Miami Shores, El Portal, Biscayne Park, Hialeah, Hialeah Gardens, Doral, Sweetwater, Westchester, South Miami, Kendall, Palmetto Bay, Pinecrest, Cutler Bay, Homestead, and the Redlands. If your area is not listed, call us to check if we serve your zip code. Visit our website for the most up-to-date service areas.
There is a convenience fee of $75 to travel to your home. The physical exam of every pet seen is an additional $75 per pet. Regardless of the number of pets seen at the time of the visit, you will pay the convenience fee once per visit. The final cost will vary depending on the doctor’s recommendations (shots, meds, labs).
You can cancel your pet’s appointment at any time. A $25 booking fee is paid at the time of booking and applied as credit towards your total balance on the visit day. If you cancel up to 7 days in advance, the booking fee is fully refundable. For more details, refer to our cancellation policy on the website or contact us.
Yes, we offer both. Before your appointment, we recommend calling 321-363-4942 to confirm if the veterinarian in your city or service area has the vaccination available at the time of your appointment.
Microchipping is available and included in our Wellness Care Plan 365 Membership for puppies/kittens and adult pets. Please check our MVAH Pet Health Care Program.
Our Pet health care program is a wellness plan. It is a package our veterinary clinics offer. It helps owners manage and keep their pets healthy. It involves a monthly payment. In return, you get preventive care and discounts on extra vet services.
There are three tiers based on your pet’s age and medical requirements; from Silver to Platinum, your pet will receive the care it deserves.
The monthly Wellness Care Plan payment doesn’t cover the house-call visit itself—it gives you membership access to the preventive services listed on our Wellness Plans page. Each plan spreads your pet’s routine annual care across 12 manageable monthly payments and includes unlimited priority booking. Anything not included on the plan—and any services beyond what’s listed—will be billed separately (including the travel fee and other noted exclusions). For full details, see our Wellness Plans page or contact us.
Send us an email: contact@myvetath.com. Let Us know the earliest date you will need them. Thank you.